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At Drape, we collect a small amount of information to process your orders and improve your shopping experience. This page explains what we collect, why we collect it, and how we keep it safe.
Information we collect
When you place an order or create an account, we collect details such as your name, phone number, delivery address, and email address. If you pay online, your payment is processed directly through our payment partner, and we do not store your full card or account details on our servers.
We also collect basic browsing information automatically, such as pages visited and general location, through cookies and standard analytics tools. This helps us understand how people use the site and where we can improve it.
How we use your information
We use the information you give us to process and deliver your order, send order updates, respond to your questions, and where you have agreed to it, send you occasional emails about new arrivals or offers. We do not sell or rent your personal information to third parties.
Sharing your information
We share order details with our courier partners so they can deliver your package, and with our payment processors so they can process online payments. These partners only receive the information needed to complete their part of the transaction.
Cookies
Our website uses cookies to keep items in your cart, remember your preferences, and understand site traffic. You can disable cookies through your browser settings, though some parts of the site may not work as well if you do.
Data security
We take reasonable steps to protect the information you share with us, including secure checkout for online payments. No method of storing or transmitting data online is completely risk free, but we work to keep your information as safe as possible.
Your rights
You can ask us at any time to tell you what personal information we hold about you, to correct any incorrect details, or to delete your account and associated data, unless we are required to keep certain records for legal or accounting reasons.
Children’s privacy
Drape’s website is not directed at children, and we do not knowingly collect personal information from anyone under 18 without parental involvement.
Changes to this policy
We may update this privacy policy occasionally. Any changes will be posted on this page with an updated date.
Contact us
If you have questions about how we handle your information, email info@drape.pk or call +92 333 1627535.